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Refund policy

No contracts. No fine print. No retention call.

Our refund policy is the same thing we'd want as a customer — if it's not working, you get your money back. Simple enough to fit on a postcard. Generous enough that we never have to have the awkward conversation.
Refund slip
Refunds · Q1 2026

Refunds requested this quarter

3

/ 3 honored

Median time-to-refund · 4 hrs 12 min

$1,000 not recovered → keep it free
Annual plan → pro-rated, refunded
Monthly plan → cancel, no charge after
Cancellation fee
Retention call gauntlet
One-click cancel from billing< 30s

02 · The guarantee

$0 in. $1,000+ out. Or you owe nothing.

No card at signup. The full autopilot runs free until Omesta has recovered $1,000+ for you. If we miss the floor, you walk away with whatever we did surface — and you owe nothing, because no card was charged.
01

What counts toward the $1,000

Processor-verified recovered revenue. Failed payments where one of our retries succeeded via Stripe or Square — dollars that actually moved back into your account because of us. Ad-pause savings are real money but don’t count toward this threshold.

02

How it works

The dashboard shows a running recovery total. Until that total hits $1,000, you don’t pay. The day it crosses, the platform asks you to pick a plan. No retroactive billing.

03

Eligibility

Connect Stripe (or Square) plus at least one of Meta Ads or Google Ads. We can’t recover what we can’t see.

04

If we never hit $1,000

You keep the platform free indefinitely. We made the bet that we’d earn the conversion. If we don’t, that’s on us.

03 · Once you’re paying

Monthly or annual. Both walk away easy.

Monthly plans

Cancel any time. No fees.

  • Cancel any time from billing settings. No fees, no contract.

  • You keep access through the end of the paid period — no clawback.

  • Charged by mistake? Email support and we refund within 3 business days.

Annual plans

Pro-rated refunds. Always.

  • Pro-rated refund on unused months at the monthly equivalent. You only pay for what you used.

  • Annual = 17% discount vs. monthly. Early refund clips back to the monthly rate.

  • Refunds processed within 5 business days — email support@omestasystems.com.

04 · What we don’t refund

The three things that aren’t covered.

Old subscriptions

Subscriptions paid more than 60 days ago if no refund request was filed within that window.

Fraud / abuse

Multiple accounts from the same operator, credential sharing at scale, etc.

Third-party costs

Ad spend you incurred while using Omesta, processor fees on recovered revenue — belong to those platforms.

05 · Questions or disputes

Email us. Human answer in 24 hours.

Not satisfied with the outcome? We escalate to the founders, who answer within 72 hours.

support@omestasystems.com
Omesta

The standard for revenue recovery. Protecting payments, attribution, and ad spend.

Contact

Omesta Systems LLC
5830 E 2nd St
Ste 7000 #33555
Casper, WY 82609
support@omestasystems.com
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