Payment recovery
Recover failed Stripe payments with decline-aware smart retries, a five-touch dunning sequence, and a 72% median recovery rate. No copy-paste setup.
6 articles
How smart retries work
Why retry timing beats retry count for failed Stripe payments. How Omesta schedules decline-code-aware, time-zone-aware retries to hit a 72% recovery rate.
Dunning email cadence
Omesta's default five-email dunning cadence over 11 days, why each touch is shaped that way, and when high-ticket B2B or low-ticket consumer plans should differ.
Decline codes decoded
The twelve Stripe decline codes that drive 90% of failed-payment recovery outcomes. Soft vs hard declines, the right retry window for each, and override controls.
Customizing dunning email copy
Customize every dunning email in Omesta. Template variables, friendly/direct/formal tone presets, AI-assisted rewrites, and live test sends per template.
When to pause recovery
Operational reasons to pause Omesta recovery — billing migrations, brand incidents, legal holds — and how to do it without losing in-flight retries or duplicates.
Recovery analytics. The numbers that matter
Gross recovered, net recovered, recovery rate, time-to-recovery, and dunning fatigue index. The five recovery analytics numbers and which to optimize for.
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